What to do when Malwarebytes or MSE can't run because of a nasty virus/malware?

I have a bad Trojan and my virus and malware scans won't work. I assume it is because of this nasty thing. What to do if the thing to combat it will not work?|||http://forums.majorgeeks.com/showthread.鈥?/a>








Go to that site. and do all the steps. I had the same issue and it cured it. Malware or windows defender wouldn't work. its a step by step guide, very easy to follow. hope it helps!|||You must rename the mbam.exe file to something different and then run it. Update and scan for malware - best if you can do it in safe mode. It will remove most of the pests.


Try to update and run the Antivirus in Safe Mode as well. If your AV has been compromised, you can switch to the free version of AVG temporarily (bring it in via an USB stick if downloads fail).


To have realtime anti-malware protection and prevent malware infections, you can try an IP blocker (SpyBot S%26amp;D has a decent one for free) and even realtime protection (Malwarebytes full version has it, together with scheduled scans and updates - save on it with Malwarebytes coupon codes shared by users on http://news.dtcdeals.com/malwarebytes-co鈥?/a> or google for more). Good luck!|||Try


1. System restore - go back to date when you knew everything was ok


or


2. Boot into safe mode and try scanning


http://www.computerhope.com/issues/chsaf鈥?/a>





If neither works, go to C:\program files\malwarebytes antimalware





look for a file named mbam.exe





right click it and rename to anything you like eg hope.exe





double click to run





alternatively download superantispyware portable - free - you may have to use another pc - run it from a usb flash drive or an sd card


http://www.superantispyware.com/portable鈥?/a>





good luck